My son, Brian, bow fishing at Lake Moultrie, SC

My son, Brian, bow fishing at Lake Moultrie, SC

My two sons have been out on their own for many years.  The oldest, Brian, lives in Folly Beach, South Carolina where he loves his life and work.  The youngest, Jason, lives in Louisville with his wife and two-year-old daughter.  He and I work for the same company.  I have many reasons to be thankful as a dad for each of my boys.  I am grateful for the life lessons they taught me as we experienced this father-son thing by trial and error over many years.  I hope there are some important lifelong lessons they have learned from me, either from my good example or from their resolve not to follow my bad example.

It isn’t possible to go back and redo one’s life as a parent, and I don’t sit around beating myself up for what I didn’t do well.  That would be pointless.  Every parent does some things well and other things poorly.  However, I can’t help but reflect on the whole experience from time to time and think of things I would change if I had the chance to do it all over again.  This post reflects on those changes.  Perhaps some of the following will resonate with new dads or dads-to-be in a way that encourages them to avoid my mistakes.  Of course, the principles apply to moms and moms-to-be as well.  Maybe there is still time for me to take my own advice in years to come as opportunities arise.

While there are things I think I did well, this post is about what I would do different, so here they are:

1. Commit to fewer things outside the home.  Kids need time with their parents, so parents need to realize that once they make the decision to bring children into this world, nurturing, raising, educating and shaping those children is now a significant priority for the next couple of decades (at least).

I’m one who likes to commit to a lot of tasks, pushing myself to accomplish much.  That is still evident in the post from earlier this year about my goals for 2013.  I’m already thinking about some significant goals for 2014.  As a result, time at home and time with my boys suffered from such commitments.  It is still really hard for me to just have down time to chill.  For example, I multitask if the TV is on by checking various websites or social media sites, jogging in place to make sure I reach 10,000 steps for the day, doing some mindless chores or plowing through emails that have piled up.  But to just sit and enjoy some show or movie?  Not likely.

The danger with such a bent toward multitasking and over-committing is that you can see your child as just one more demand on your schedule competing for limited time that is already spread too thin.  It doesn’t help that people are typically having children when they are young and also eager to climb the corporate ladder or establish themselves professionally.  Competition for attention is built in to the stage of life.  No wonder our hair turns gray.  We earn it.

There were too many times when I inwardly considered requests from my sons to play or do something else as a hindrance in me getting other things done that were on my list.  My boys should never have a reason to think that they are an interruption or not as important as other things I’m doing.  They are potentially the most significant mark I will leave on this planet when I’m gone, so why would I not invest the most time possible in them?  They deserve it because of who they are and because I love them.

Daughter-in-law Lauren, granddaughter Abby, and Jason

2. Be slow to anger.  Parenting is tough and it can be very tiring.  Heck, life can be tiring with or without kids.  It is easier to react emotionally and inappropriately when you’re tired or frustrated, and I know I did that too often raising my boys (reminder: once is too often for this behavior).  I remember times when there was fear in their eyes and body language because I lost control, yelling at them or spanking too harshly.  What made me angriest was disobedience.  I believe it’s OK to spank, but not out of anger and not excessively.

If I had little ones around again, I’d work harder to remain in control of my emotions.  I’d know to keep my mouth shut at the height of a potentially explosive moment, excusing myself while I found a way to calm down before speaking or acting in a way I would later regret.  I would never want to be the reason for fear in the eyes of my kids.  As their dad, I need to be a safe haven, a protector, a solid rock they turn to for security, not some out-of-control maniac frightening them with his anger.  They deserve better than that.

I don’t want to give the wrong impression and make anyone think such behavior was a daily or frequent occurrence in our home.  It wasn’t.  But the few times I can recall it happening were still wrong and I wish I had been slower to anger, even when they disobeyed.  Children don’t know what we know or have the same priorities and perspectives we have, nor should we expect them to.  They’re kids.  We need to remember that.

3. Love their mother more.  It’s important for children to see their parents love one another, support each other, be kind to each other, be friends with each other, maturely resolve conflicts, and model the kind of relationship you hope the children one day grow up to have with their spouses.  While I love my wife of nearly 34 years, she and I are extremely different in many significant ways.  That opens the door to us doing our own things separately with much of our time, sometimes making fun of those differences or even being irritated by them.

What did our children think about and what did they learn from the relationship Linda and I modeled in the home?  It is sobering to realize that the example we set is what our children are going to grow up thinking is normal.  What we say about such relationships doesn’t carry nearly as much weight as the example we set in the home day after day.  Was that example consistent with what we said?  Was I the spouse I should have modeled for my boys?  Sometimes I got it right, but I know many times I did not.

Brian, Jason and me sporting our Kentucky and Ale-8 gear

Brian, Jason and me sporting our Kentucky and Ale-8 gear

4. Be more of a spiritual leader.  There is a big difference between being active in one’s church or religious community and being a spiritual leader in the home.  As one who was in a ministerial role during some of my sons’ formative years, I know I lived out my faith in a number of ways, but did I do a good job in the home?  Did I talk about matters of faith in everyday circumstances when teachable moments arose?  Did I pray with and for my boys enough?  Did I lead my family in devotions and clearly explain the gospel to them in word and in deed (and, yes, explaining the gospel takes words, not just a good example)?

As a Christian who understands far more about matters of faith today than when my boys were young, I’d sure like a do-over in this area because I think I did a poor job.  Like many parents, I put too much emphasis on what the boys should be learning and doing in church as opposed to what I should be teaching them in the home.  I have since captured in black and white what I believe to be the heart of my faith and shared it with them in personal hand-written letters, but that isn’t the same when they are adults as what you might do over many formative years when they are under the same roof.

Ultimately, each person makes his/her own decisions in matters of faith.  What parents do or do not do is no guarantee of what their children will grow up to believe or how they will behave.  Still, the proverb to “train up a child in the way he should go” (Proverbs 22:6) rings true as good advice today for parents who care about influencing their children’s spiritual life.  To abdicate that responsibility for any reason, especially the currently popular notion of not wanting to influence the child in religious/spiritual matters, is not an option for one who cares about parenting in a manner consistent with biblical principles.  I didn’t abdicate the responsibility, but I didn’t fulfill it as well as I could have, either.

So…

When I ponder how I might sum up in one statement what I would do different as a dad if I had the chance to do it over, I think I’d summarize by saying this…

I’d take them fishing more often.

Wait!  Hear me out… My boys loved to fish just as I did as a boy.  They were fascinated by it and loved it when their Grandpa would take them on occasion.  When I look at the items listed above, this one act captures the essence of what I would do different in a practical way:

  • More fishing together would mean fewer non-family-time commitments outside the home.
  • It’s hard to get angry with your boys when you’re sitting on the side of a pond enjoying nature and experiencing the excitement of that nibble or catch.
  • Sometimes the most loving thing a dad can do for a mom is to take the kids away for some father-son time and leave Mom to rest or catch her breath, joyful that her husband and children are out having fun and bonding.  I would invite her to go fishing, too, but I don’t think she’d be much interested.
  • When waiting for the fish to bite, you have to talk about something, and what better to talk about in such a setting than our awesome Creator and His magnificent world, how He loves us and what He expects from us?

A few decades ago, I confess that I might have considered spending time fishing as a bother and a waste of time when there was so much else to be done.  I regret that.  My boys needed that experience and time with me, and I needed it with them.  My sons and I did have fun and still do.  I think I have a very good relationship with both of them, but it could have been better earlier if I had done something as simple as taking them fishing more often.

If you’re the parent of young children or you expect to be in the future, be the best parent and spouse in the present that you can be.  Learn from the mistakes and experiences of others before your kids are grown and out of the house.  You don’t get a do-over raising your children.

Whatever It TakesI want to take a moment to give some kudos to my bride of almost 34 years, Linda.  She is 3+ weeks following a knee-replacement surgery and less than two weeks away from her second one on May 9.  It has been a challenging journey for her from the effects of the pain meds after surgery to dealing with the rehab exercises and the difficulty doing everyday things that she would normally not think twice about.  But she is doing what it takes to improve daily and shows the determination to do what is best in the long run even when she may not feel like doing it.  I am extremely proud of her and the determination she shows daily.

All of us avoid pain, of course.  To go through daily exercise routines to the point of pain because you know it’s good for you takes a special person with an inner strength that not everyone has.  She has me help her with some of the exercises by pushing her leg to bend more than she can on her own for a second or two – something that feels incredibly weird for me when I know the outcome is her yelling at the point of pain.  She thinks I enjoy it in some evil way, but I don’t.  Still, I’ll gladly do whatever she wants and needs if it helps.

We’ve all heard the phrase ”no pain…no gain” as a motivator to get us to stretch ourselves in exercise and attempts at fitness.  Many of us would much rather live by the motto of “no pain…no pain” instead.

There are moments when Linda is a bit apprehensive or weepy about going through all of this again in two weeks with the other knee.  I told her a couple of nights ago in one such moment not to think about two weeks from now, but about 6-8 weeks from now.  What she is enduring for a couple of months is setting her up to be in a much better place for years to come regarding mobility compared to what she was experiencing prior to the surgeries.  She knows that and will successfully keep the long view in mind.

Each of us has challenges we face, goals to achieve, things that cost us some pain and discomfort – physical or otherwise – on the way to victory.  If we only concern ourselves with what is expedient and pleasurable in the moment, we’ll never cross those long-term finish lines.

On a related note, I have a number of friends and work colleagues who ran the Kentucky Derby Festival Mini-Marathon today in Louisville (a half marathon of 13.1 miles), some for the first time.  They didn’t cross that finish line only because of what they did today, but because of what they’ve done for weeks, months and years leading up to today.  They willingly endured some self-inflicted pain prior to today so that today they could feel the jubilation of individual victory.  I applaud them all.  I’ve done that half-marathon a few times myself and I know how satisfying it is to complete it.

To coworkers who go the extra mile to get things done and to do them well, to friends and family who choose to live life with determination and fortitude, and especially to Linda who is as tough as anyone I know, thank you for your attitude, your sacrificial efforts and example, and for inspiring me daily to do what it takes.

Friends Take Care Of YouMy wife came home last Friday after more than two weeks of being in the hospital and rehab following knee-replacement surgery.  It so happened that I had to be heading out of town at the very hour she was checking out of rehab because I was scheduled to officiate at an out-of-town wedding for the weekend and the wedding rehearsal was just a few hours away.

Enter some wonderful friends.

First was our local friend, Darlene, who met Linda at rehab and brought Linda with all her belongings home and then stayed with her until Saturday, running errands, helping around the house, taking care of the dog and assisting Linda with tasks she is not able yet to do herself.  Linda was not (and is not) ready to be without assistance for a long period of time, and with me out of town, Darlene was a god-send those first 24 hours home.  Thank you, Darlene.

Then on Saturday, two of Linda’s lifelong friends from St. Louis drove to Louisville to spend Saturday until Tuesday with her.  Even though I was back from the wedding trip by mid-Sunday afternoon, Patty and Pam stayed until Tuesday cooking, cleaning, chauffeuring, helping with physical therapy, dog-sitting, doing laundry, and laughing about past and present things that only friends with a long history can do.  Being able to spend that amount of time together was extremely rare for the three of them and a real help for Linda in every way – physically, emotionally, spiritually.  Thank you, Patty and Pam, even though you didn’t take me up on my offer of paying you $1000 each to make everything in the over-stuffed freezers and refrigerator disappear.  (I fixed the sink you broke, by the way.  The bill is in the mail.)

We live in a busy, busy world with long to-do lists that are a challenge to complete even without interruptions.  How many of us are willing to take a major chunk out of time we could devote to our own to-do lists to be the kind of friend that Darlene, Patty and Pam have been to us in recent days, as well as several others who have brought or are scheduled to bring meals?  It’s a reminder to me that if I want to have friends like that, I need to be a friend like that.

I guess the title of this post is a misnomer because you can’t measure real friendship.  But you sure know it when you see it.

Corporate ValuesHow do you make work-related decisions?  Do you fly by the seat of your pants and do what seems expedient at the moment?  Do you go down the easiest path?  the hardest one?  Do you do what you think will get you the most attention, glory and upward mobility in the organization?  Do you have some clear goals, objectives and strategy in mind by which you evaluate the pros and cons of options?

There are many processes and criteria people can use to make decisions at work.  Some are more noble than others.  Some are more effective than others.  I’d like to share with you some thoughts about values-based decision-making that stems from some discussions and communications at my company about our corporate values.

Recently, five simple values were presented by senior leadership to all associates.  To be more accurate, many associates at all levels were involved in the process that resulted in the set of values, but the final communication about them to everyone came, naturally, from top leadership.  I’m very impressed by them, and especially by their clarity and simplicity:

  • Inspire Health
  • Cultivate Uniqueness
  • Rethink Routine
  • Pioneer Simplicity
  • Thrive Together

Nearly all companies of any significant size have a variety of statements they tout from mission statements to purpose statements and value propositions and guiding principles and mottos and blah, blah, blah, ad nauseum.  I never was able to figure out the difference in all of those types of statements.  Too often they sounded like corporate-speak mumbo-jumbo that nobody outside the little cocooned offices that unveiled them really cared about.  So it was with a slight bit of skepticism that I listened to and read communications from our leaders and others about newly defined values.  Was this just the corporate-speak du jour spawned by a change in leadership, or was it more substantive than that?

I’m glad to say I think it’s substantive.  Yes, promotion of the values is being championed by our new CEO, but he believes in them, speaks often and convincingly about them, practices them, and expects others to do so as well, all of which is very encouraging.  The five values are simple, easy to remember and communicate, and something the average employee can buy into, keeping them in mind as we do our work and as we make decisions about what we do and how we do it.

For example, one cause I’m championing right now at work is opening up our internal social network to allow all employees to use the vendor’s excellent mobile apps on their personal mobile devices so that anyone can access the network simply, quickly, and effectively from anywhere, anytime, without losing any functionality they expect from the app.  That isn’t possible currently because of security measures and access processes in place.  Some clunky and inadequate workarounds make the current mobile experience so dreadful that nobody uses them.  Consequently, leaders and others on the go rarely participate due in part to the lack of mobile access.

Looking at the five values above, I have to consider the “pioneer simplicity” value when looking at possible solutions to this matter.  Do the current workarounds pioneer simplicity?  No.  They take complexity and user-unfriendliness to extremes.

What would happen if the stakeholders involved with coming up with a solution sat around a table with each of them buying into the idea of pioneering simplicity?  I am confident we could reach a solution that meets the security needs of the enterprise while maintaining the simplicity, user-friendliness and full functionality demanded by those who use the internal social network.  As we have future calls and meetings about the matter, you can rest assured that I will, if needed, respond to suggestions of complicated solutions with the legitimate question, “How does that mesh with the corporate value of pioneering simplicity?”

And that is where the beauty of having clear, simple corporate values can come into play for the average employee.  If I challenge a complex solution, it isn’t because I’m being a grumpy old man or I have some personal vendetta against others involved.  It is because I believe in the value of pioneering simplicity, and I think living and making decisions accordingly is in the best interests of the company, its employees, and ultimately its customers and stockholders.

As individuals, we have deeply-held personal values that are inseparable from decisions we make in our personal lives.  Such values are what guide us day by day in decisions big and small.  So why should we not also have a few simple, important values undergirding our business decisions?  I think we should.  I’m willing to adopt and promote the five values above as appropriate for my company.  Your organization’s values will likely be different and in accordance with its unique purpose.

Do you know your organization’s values?  Do you agree with them?  Do you consider them when making decisions?

Vacation Day 1In yesterday’s post, I bemoaned how difficult it is for me to avoid working on days I’m supposed to be on vacation.  I thought I’d reflect on this first day of vacation and tell you how I did…

I didn’t avoid work completely, putting in about two hours total over various sessions from a few minutes to maybe 30 minutes in length.  That isn’t too bad, but it’s still more than I hoped to do.  Part of the issue was the need to redo an expense report that I didn’t complete correctly last week due to new procedures in place I hadn’t used before.  When the report was rejected today, I figured I needed to do it over and resubmit since I was at the time limit for submitting it.  I also spent a few minutes here and there deleting emails or dealing with very quick ones I could knock off.  A few other random matters took a little time, but not too much.

The pressure came when every instinct in me wanted to grab my work laptop and dive in to something that would suck me into some black hole of more time that I should spend working today.  I successfully avoided that temptation, I’m glad to say.  In fact, I started the day with a task list of a number of things to do, none of which were work-related, and I returned to that throughout the day to guide how I spent my time.  The second item on the list was spending five hours reading, so that fortunately took a major chunk of the day.  I’m still working on the list and may not complete it, but I put a serious dent in it.  I’ll add the undone items to tomorrow’s already long list.

Tomorrow won’t be much different since it is the one day this week I actually must go to work for a meeting, but I have a host of other things that must also get accomplished, so I’ll try to keep the work hours to 2-3 for the day.  That isn’t ideal, but there’s no way around it tomorrow.

Overall, I did better today than I normally have in the past, but I still have a way to go to be able to walk away from work on my days off as I should.

Make A LifeExcept for one meeting which I must attend in two days, I have scheduled time off from work for the week.  Part of the reason is that I’m officiating at an out-of-town wedding next weekend and I want plenty of time to edit and rehearse what I’ll be saying at the ceremony before I travel to the destination Friday.  The other reason is that I’m almost at the maximum vacation days that my company allows us to build up before we stop accruing more.  I can’t let that happen.

My problem is that I haven’t successfully walked completely away from a week of work in a very long time.  My pattern is that if, for example, I plan five days off, I end up putting in the equivalent of 2-3 full work days during the five.  Or if I schedule two days off, I end up working two half-days during that time.

I know that I need to be able to walk away from work, but it’s really hard for me.  I’m not bragging about some exemplary work ethic.  I’m honestly asking for advice on how to get better at waking away for longer periods of time.

Here are some of the factoids that relate to this issue for me:

  • I really love what I do, so it’s actually fun and fulfilling for me to spend time doing it.
  • Since I’m the only one at work who does what I do on a daily basis, it is hard for me to step away knowing that not all that I normally do will be done in my absence, even though my colleagues who back me up will take care of the bigger, more pressing matters.
  • I don’t like coming back to hundreds of emails that accumulate during a long absence, so I opt for less stress upon my return by handling some of those emails on days I’m supposed to be off.
  • My work to-do list is always long, so it seems less stressful to take the time to knock things off the list during days I’m supposed to be on vacation rather than allow the to-do list to get longer and longer while away.

What do you think?  Do you share my dilemma or does it sound totally foreign and weird to you?  What advice do you have for me?

For the next seven days I have the chance to work less on a vacation than I have in years.  How do I resist the temptation to work instead?

Top 5Like any blogger, I like taking a look at which posts garner the most views over different periods of time.  Here are my top five posts written in 2013 so far with the number of views as of April 7 in parentheses:

1. The Worst Mistakes I’ve Made As An Employee (942)

2. Are You Doing What You Love To Do? (335)

3. What Annoys Me the Most About Coworkers (302)

4. The Best Behaviors I’ve Shown As An Employee (296)

5. A Time To Be Born (199)

Looks like the work-related posts are topping the charts.  A blogger with any sense would take that valuable information and learn from it, letting it guide the subject matter of most future posts.

I never claimed to have much sense.

With Progress Report2013 now 1/4 complete, it’s time to report on how I’m doing with the many goals I set for the year.  My first post for 2013 on January 1 is where I shared 11 goals divided into the categories of body, mind and spirit.  Reporting on my progress here helps hold me accountable, so that’s why I’m doing these monthly updates.

There’s good news and bad news on the goals front this month.  The good news is that I’m still doing well on some of them.  The bad news is that I’m more behind on others now than I was a month ago.  One big reason why I’m more behind than expected is that I had to cancel a week of vacation for late March where my plan was to catch up with the reading and writing goals.  With simply too much happening at work to walk away for a week, I felt the impact of not having that time for working on my goals.  I’ve scheduled a vacation week for April and another for May to try to catch up some, but with other schedule oddities going on that I will mention below, it will still be a challenge to completely catch up anytime soon.

It is what it is, so here is the update…

Goals related to body:

1. Keep my weight at or below 150 pounds.  All continues to be well on this one.  I still weigh in daily, and that weigh-in determines what and how much I eat as well as influencing physical activity for the day.  I look forward to reaching the 1-year anniversary of reaching my target weight this summer.

2. Walk/jog/run a total of 10,000 steps per day three days per week. I’m still way ahead of schedule on this one because I’ve been doing it five days per week instead of three for a couple of months now to reach some reward goals with my company’s incentive program, HumanaVitality.  In March, I ran my first 5K race in about 5-6 years when my company scheduled one just for our employees and families in downtown Louisville.  My race time was the slowest 5K I’ve ever done at 31 minutes, 18 seconds (my previous race before this one, for example, was under 24 minutes), but I’ll use it as a benchmark going forward.  At least there were only seven people my age or older who finished before me.  I was #232 overall out of 2074 finishers.  I’ll take it.  Also helping with this goal is that the weather is finally getting warmer, so I will be more inclined to go for runs or longer walks with the dog than during the cold weather.

3. Average at least six hours of sleep per night.  I still don’t record numbers here, but more nights than not when I set my alarm and lay down, it’s for more than six hours from the time I’m going to bed.  I’m probably pretty close on this one.  Unless I buy something like a Fitbit that tracks sleep, I won’t know exactly how well I’m doing on this goal, but I’ll have a good idea.

Goals related to mind:

1. Read a book every other week.  I really bombed on this one in March.  I didn’t complete any book.  I’m about 2/3 through the one I’m reading, but this is one of the goals impacted by me canceling my vacation a couple of weeks ago.  I have much to do here.

2. Blog every other day (at least).  I keep lagging a few days behind in this goal, having published 45 posts this year when an every-other-day schedule would have me at 48 by now.  Catching up won’t be difficult.  Blogging daily for one week would do it.

3. Continue to follow My 3 Words: Ground, Stretch, Reflect.  As I reported last month, this one still sneaks up on me because of not blogging every day like I did in 2012.  Nightly blogging provided a built-in time for this reflection.  Without that, I’m missing it too many nights.  I still think through the sequence on days I blog to see what is worth writing about, but other days I tend to forget about the framework even though I may still do two of the three instinctively every day.

4. Double the blog’s readership from 10,000 views in 2012 to 20,000.  I’m very happy to say that as of today I’m running 46% ahead of schedule on this one.  At the current pace, I’ll pass last year’s total readership in either April or, more likely, May.  A couple of pairs of popular posts have helped the cause with each receiving hundreds of views and the most popular (The Worst Mistakes I’ve Made As An Employee) now approaching 1000 views.

5. Continue to write hand-written letters to my sons.  As reported before, this is only done a couple of times a year, so having done it last in December, it will likely be this summer before I do it again.

Goals related to spirit:

1. Finish reading the ESV Study Bible and read half of The Apologetics Study Bible.  I am more behind on this goal than any other.  Again, canceling the vacation week really hurt me here.  I have much to do to get back on track, but just a few solid days of vacation devoted to this would do it.

2. Review 100 Bible memory verses weekly.  So far, so good. This takes less than an hour weekly, so it’s easy to stay current.

3. Come to some resolution to an unsettled situation where I worship.  Completed in January.

I don’t expect to be caught up on all goals by the end of April.  My wife just had knee replacement surgery two days ago and will have the other knee replaced in about four weeks.  She needs assistance from me, of course, when she returns home, and the schedule meanwhile is way different than normal.  I’m also officiating at a wedding later in April, going out of town for a couple of days for that.  Whenever I perform a wedding, I rehearse it a bazillion times so I can say everything just right without depending much on notes, so I know I’ll spend a lot of hours on that the next couple of weeks instead of other matters my time would normally be given to.  That isn’t a complaint, of course, since it’s a great privilege to officiate at the wedding of dear friends.  It’s just a notation that spending more time in one effort means there is less time to spend in others, so there may be consequences related to these goals that I’ll have to make up later.

So that’s how I’m doing on my goals after the first three months of 2013.  What about you?  How are you doing on your goals for the year?

Positive NegativeI realized something yesterday regarding the types of blog posts that gain the most views.  When there are pairs of posts on related topics with one having a more positive title and one more negative, the one with the more negative title gets more views.

Here are the numbers for two pairs of posts published in the last couple of months:

From early February, the post about The Worst Mistakes I’ve Made As An Employee has had 942 views, while The Best Behaviors I’ve Shown As An Employee has only received 296 views – less than one-third the number of the one about worst mistakes.  Then last week I published What I Appreciate Most in Coworkers which has received 175 views in a week, while yesterday’s What Annoys Me the Most About Coworkers has received 217 views in one day.

I’m not sure what to make of those numbers.  Are the posts with the more negative sounding titles more sensational?  Do they sound juicier?  Are we drawn to posts that point out the faults of others in order to feel better about ourselves? Or did these two just happen to strike a chord with readers and fellow workers?  The content itself in the more popular posts is not presented from a negative point of view since that isn’t how I think, live or write.  They just tell an honest story or make honest observations about negative behaviors.

What do you think?  Why would a post about my worst mistakes get more than three times the views of a post on things I’ve done well?  Why would a post about annoying coworker behavior get more views in one day than a post about behaviors I appreciate gets in a week?

Annoying CoworkersLast week I wrote a post about what I appreciate most in coworkers.  Thanks to all who made it one of my most read posts for the year to date.  This post addresses the flip side of the issue by discussing those things that really get under my skin about coworkers.  Of course, I’m writing a summary post from 40 years or working and am not airing a bunch of dirty laundry regarding my current team – a team I am incredibly impressed with and glad to be part of.

Here are the things that most annoy me in no particular order of importance:

1. Negativity.  As someone who prefers optimism over pessimism, I find it draining and depressing to be around Negative Nellies all the time.  Whether this is in the form of constantly complaining about one’s work environment, other people, personal matters at home, management, work to be done, one’s health, opinions concerning project plans, or a host of other possibilities, please don’t pollute the office and the daily experience of those around you by bringing more negativity than positivity to the office.  If you’re that miserable at work, then find something else somewhere else.  If you’re like this wherever you work, then the problem is you – not others or the work environment.

2. Excessive absenteeism.  I realize people take vacations, get sick and have family emergencies that take them away from work from time to time.  Heck, I’m writing this in the middle of such a few days myself helping to take care of my wife after an accident Sunday and in anticipation of her having surgery tomorrow.  But I have worked with some people who have more weeks per year with days away than weeks with all five days in the office.  With these folks, there always seems to be some crisis du jour that causes them to come in late, leave early, take another day off, etc.  It leaves me wondering just how many days a year these people take off and how that all reconciles with limits the company places on paid time off.  Is anyone holding them accountable?

3. Not delivering results.  I don’t care how many lofty plans you think up or what good intentions you announced at the last staff meeting.  I want to see work completed and done so in a timely manner.  I could line my cube wall with the empty promises of what others said they would do and never got around to finishing.  I’d rather line the walls with lists of amazing things accomplished by the team.

4. Managers who don’t hold people accountable.  This relates to the previous one, but focuses on the manager rather than the coworker.  I have been on teams where  managers inconceivably let slide month after month and year after year the lack of deliverables from some people on the team while others consistently churn out work at an incredible pace.  Is it because the manager doesn’t see it?  Does he not care?  Is he clueless about how to hold people accountable for performance results?  Doesn’t he realize what this disparity in apparent expectations does to the morale and potential performance of the rest of the team, not to mention the toll it takes on interpersonal dynamics?  It may be easy to convince oneself that letting people self-manage and requiring team members to hold each other accountable is the emotionally mature way to go, but doing so sure smells a lot like abdicating one’s management responsibilities when individual performance issues never get addressed.

5. Backstabbing.  I prefer to trust people until they give me a reason not to.  One way to quickly and permanently lose that trust is to stab me (or others I trust) in the back.  If you think doing so makes you look good, you’re wrong.  If you’re doing it to climb up the corporate ladder via the bleeding backs of others, then you will ultimately fail.  If you have something to say about the work I do, how I do it, or about any quality or capability I bring to the table, then do so to my face.  If you would hesitate to say it to me, then that ought to be a clue that you shouldn’t say it to others either.  Word gets around sooner or later, and a pattern of backstabbing others will get you a reputation that does you far more harm than good.  Build others up; don’t tear them down.

6. Jumping to conclusions.  I have to chuckle at times at the swift speed at which we go from very limited information to unfounded and inaccurate conclusions.  Learn to ask more questions and find out more facts about a situation before you take off on some rant or devise some unnecessary solution for a misdiagnosed problem.  I see this on our company’s internal social network all the time when someone will have one little piece of info or limited experience and then take off on some speculative discussion path rather than take the time to first inquire and understand the whole picture.

7. Failing to involve others in decision making.  It is the style of some “leaders” to think they need to make decisions in a vacuum or only with the involvement of very few people impacted, and then announce that major decision to others impacted by it.  That is a mistake.  With today’s ease of communication in organizations via internal social media, and especially if all impacted are easily gathered together for discussion prior to decisions, we are far better off tapping the collective wisdom of the entire stakeholder community before decisions are made.  This results in a far greater likelihood that the best decisions will be made and that broad buy-in from the ranks will be there from the start.  Leaders who get this right will find an appreciative workforce who provides valuable feedback, feels like they are partners in the enterprise, and who are strong advocates of final decisions made.  Leaders who continue to make major decisions behind locked doors, making some big announcement after everything is set in stone, only foster distrust about what will be handed down next.

8. Policy and process guardians with no common sense.  People who want to respond to every bad thing that ever happens with another policy or unbending process written in stone need to lighten up.  You can’t have an agile, creative, innovative, effective workplace that responds to today’s business needs and climate realities if every attempt to get work done is stifled or significantly delayed by people enforcing extremely conservative policies and complex processes that may be even prohibit the very actions they are presumably established to guide.  The business does not exist to enforce its policies and processes.  The policies and processes exist to help the business accomplish its objectives, and when they impede that progress, they need to be called out and changed by those empowered to do so.  That seems like common sense to me, but as I’ve heard others say, “If common sense was common, more people would have it.”

9. Making it hard for others to reach you.  This comes in a few different forms.  For example, when I read an email, I expect a signature block to contain basic contact info, even if you are from within my own company, but especially if you are from another company.  Unless you’re sitting within earshot of me, include your phone and any other relevant contact info in your signature block.  I don’t want to waste time having to look you up in the company directory or in previous emails or notes every time we need to talk.  If the company provides an instant messaging platform, then set up your PC to log in to it automatically every day for those quick exchanges that don’t warrant an email or phone call.  If you’re out of the office for a time, update your voice mail and email to note that so I don’t think you’re just ignoring me and so I can direct my questions to others while you are away.  If your area is responsible for some process that others must go through, then make clear on your website or somewhere who to actually contact if there is a need to talk to a real, live person instead of some generic email address.  Go out of your way to make it easy for others to reach you.

10.  Passing the buck.  How many times have you been sent from one person or department to another when trying to track down information or assistance with some matter?  I understand that not everyone is responsible for everything, especially in a large company.  Certain business areas own certain processes and aspects of the business and need to take pride in that ownership, making the areas for which they have responsibility run as smoothly as possible.  That means owning up to failures without pointing fingers to others who may have influenced failure in some way.  The kind of person who most impresses me in this regard is the one who will take ownership and initiative in finding answers, information and solutions even though it most certainly is not their actual job responsibility to do so.  That kind of customer and problem-solving focus is greatly appreciated by anyone who has ever experienced the exasperation of a string of people unwilling to take responsibility or to help.

So there you have the ten things that most annoy me about coworkers – a list compiled from reflecting on many years of work across many teams and under many different managers.

What about you?  What annoys you the most about coworkers?