Posts Tagged ‘Influence’

Little Things CountHow do you choose to make a difference in the lives of others?  Do you think you can make such a difference?  Do you wish you could do more?  Do you think that what you do is of little significance?

Many people, myself included, want to make a positive difference in the world.  Most don’t have a large, public stage from which to perform such acts.  Most don’t have substantial financial resources to directly impact the welfare of those less fortunate.  Most don’t hold positions of power from which they can command the use of others’ time, energy and resources to accomplish what they want.  So does that mean each of us is relegated to having an insignificant impact that lasts for only a moment and affects very few others?  I don’t think so.

A couple of related thoughts come to mind when pondering this subject.  The first has to do with our definitions of success and significance.  The second relates to our awareness (or lack thereof) of the impact we have on others.

As for success vs. significance, our American culture attempts to define success in terms of how much money we make, how many possessions we have, how much power we wield, the kind and level of job we hold, what our home looks like, etc.  We mathematically categorize people as upper class, middle class, or lower class.

If you are in the trap of defining success that way, take a moment and think about some of the most important people in your past, those who had the most influence on you, those who taught you the most and helped shaped you into the person you are.  Think about the ways you have incorporated the lessons learned from those people into your life and how you have passed on those same lessons to others.  Now think back to the material circumstances of those influential people who came to mind.  Were they financially wealthy?  Were they the ones running huge corporations or in charge of millions or billions of dollars annually?  Were they well-known public officials?  Probably not (although they could be).  Instead, they were more likely parents, teachers, grandparents, friends or mentors who cared about you, noticed you, and gave generously of themselves to enrich your life.  Were they successful as culture defines success?  Maybe, maybe not.  But were they significant?  You bet they were!

We have to start making a clear distinction between culturally defined “success” and true “significance.”  Do a quick Amazon search on the word pair “success significance” and you’ll turn up several resources that distinguish between the two.  Ultimately, you are the one who must determine the definitions of success and significance by which you measure the impact of your life (i.e., if you measure it, which I don’t recommend trying).  For me, success was long ago defined by the book Success, Motivation, and the Scriptures by William H. Cook where I came away with the definition: “Success is doing what God wants you to do in the way He wants you to do it.”  Therefore, I am fulfilling my purpose and am successful if I live up to that definition.  I have to trust that significance is an outcome, whether I see or know about the results or not.

The beauty of that definition of success is that it potentially applies to any act, big or small.  Success might be facilitated by a public platform with the chance to speak to and influence many others.  But it also comes in simple one-to-one compassion shown for another, performing an act of kindness that enriches another’s life, having private conversation where you listen more than you talk, making sure that when you do talk, the words are worth the time others are taking to hear them.

I’m not discounting the value of the public, large-scale opportunities to make a difference.  We should take advantage of those whenever possible.  I want us to understand, though, that success and significance can also come through seemingly small things that have little or no audience.

When reading through the Old Testament book of 1 Chronicles recently, I was struck by the reference in 9:31 to Mattithiah, one of the Levites, listed as being in charge of making the flat cakes.   Here in this chapter discussing the genealogy of returned exiles is recorded for all time a man who carried out his service daily making flat cakes.  In his world at the time, he was probably unnoticed by most.  He sought no fame or fortune.  He fulfilled his duty day in and day out.  He made flat cakes.  And now 2500 years later we read about him.  Mattithiah would have liked the definition of success above – doing what God wants you to do in the way He wants you to do it.  He was successful, and he was significant.  Acts of seemingly little significance are necessary, and are noticed and appreciated by God and others.

As we browse the Bible, there are so many additional reminders of the importance of doing the little things with the right attitude and motive, confident that they matter in the grand scheme of things to the only One who is worthy of judging:

  • “…whoever would be great among you must be your servant, and whoever would be first among you must be slave of all” – Mark 10:43-44
  • “…I have learned in whatever situation I am to be content.  I know how to be brought low, and I know how to abound.  In any and every circumstance, I have learned the secret of facing plenty and hunger, abundance and need.  I can do all things through him who strengthens me” – Philippians 4:11-13
  • “Whatever you do, in word or deed, do everything in the name of the Lord Jesus” – Colossians 3:17.
  • “I would rather be a doorkeeper in the house of my God than dwell in the tents of wickedness” – Psalm 84:10.

The Bible’s definition and description of success is light years away from our culture’s.

As for our awareness (or lack thereof) of the impact we have on others, we simply don’t know the impact we have because we can’t be all places at all times.  There is a potential ripple effect of our actions and attitudes on the lives of others that we will never witness or hear about.  People that influenced me were influenced by others I may never have known, and those strangers were influenced by others I have never heard of who were born in another place and time.  In a sense, we are with our lives throwing a pebble in a pond and turning to walk away before we have the chance to observe the ripples and how far they extend.  It isn’t our job to study the ripples, though.  It is our role to toss the pebble.

I’ve had wonderful opportunities in my life through my work, through travel, through meeting people of different backgrounds, and through great relationships with family and friends.  I’m open to whatever platform from which I can make a difference, big or small.  At work I am content not to be a manager, although I’ve managed teams in the past and had success with it.  I’d be content being the Wal-Mart greeter who says hello and offers you a shopping cart.  At church, I’ve taught classes more often than not over the past 40+ years, and I’ve had plenty of opportunities to preach to congregations.  But the truth is that I’m just as content to serve by providing Christian literature and resources weekly or by making coffee early enough so it’s ready when others arrive.

Don’t let a twisted culture define success or significance for you.  Realize that significance can happen one person and one small act at a time.  Going that extra step to help someone at work or home, seeing to the laborious and unheralded tasks others don’t want to do, noticing the people and circumstances that others pass by in their daily rush and taking time to invest in them in some small way – these are the kinds of acts by which others will measure your success and significance.  They will carry those ripples into the lives of others.

Little things count.

ElephantintheRoom-Leo_CullumHow many times have you been in a conversation with others and wanted to bring up some obvious topic, but failed to do so?  How many times have you sat in meetings, heard proposals, watched presentations, discussed important matters, or been embarrassed on behalf of someone else, all the while dying to say what is really on your mind, but never mustering the courage to say it?  Why do we hold back and so often fail to acknowledge the elephant in the room?

In the case of meetings at work, perhaps you can’t bring yourself to openly disagree with someone higher up the org chart.  Maybe you are the kind of person who avoids conflict at all cost, both in personal and professional settings.  Maybe you fear the known or unknown consequences of being that person to bring up what you and probably many others wish someone would address.

If you don’t acknowledge obvious issues, it is very possible that the consequences of failing to address them will be worse than doing so.  For example, if you have relationship issues with someone, but try to keep the peace instead of putting matters on the table, aren’t the potential emotional and physical consequences of holding it all inside worse than the temporary awkwardness and unpleasantness of the dreaded conversation?  If you are being pitched a plan of action by a manager or someone higher up than you in an organization, and you know that the suggested path has major flaws, aren’t you complicit in failed and potentially harmful business decisions if you do not raise the concerns you have?  If others are trying to get you to go down some path that could be dangerous or have serious negative consequences personally and/or professionally, don’t you have the responsibility to listen to your intuition and interject a cautionary word into the conversation?  If someone’s dress, hygiene, personal habits or behavior are the subject of much discussion behind his/her back, isn’t the decent thing to do to have that needed and difficult private conversation in order to help the other person?

When it comes to acknowledging elephants in the room, few seem willing to be the one to step up and do so.  Oh, how we need more people willing to take that step!  Doing this doesn’t mean you have to do so in an unkind, harsh, abrasive, offensive way.  Besides, you won’t likely succeed in promoting positive change with that approach, anyway.  Instead, with a genuine heart of compassion, caring, and concern for what is wrong or what might fail, you have an incredible opportunity to change the path of a person, group, or entire company from darkness to light, from failure to success.  Those on the hearing end are usually able to sense genuine concern; they will most likely be able to see the intentions of your heart and hear your message, even if it is one that is difficult for them to hear.

Nobody benefits from having a bunch of “yes” men around.  While I’ll never be in a position of corporate power by virtue of the position held, if I ever was, I would hope to be fortunate enough to surround myself with men and women who always speak the truth, even when it is hard for them to deliver the message and perhaps harder for me to hear.  If it is my thoughts, plans, attitude, behavior or anything else that is ever the elephant in the room, then I desperately need and want someone to tell me that.  Do it gently and kindly and (if possible) privately, but by all means, do it!  I’m a big boy.  I can handle it.

I have no idea what life situations you are in where you feel you need to bring up something “obvious” that nobody else is saying, but I suspect you can think of one or two such situations at this time.  I strongly encourage you, in the interest of doing what is most helpful and kind and beneficial in the long run, acknowledge with whomever else needs to hear that there is an elephant in the room.  The benefit gained from the honest conversation will far outweigh the temporary fear of negative consequences that has held you back so far.

Humble PieI had a kind, good person at work send me an email today concerned about some things I had said recently.  She feared that my remarks could be harmful if taken in a way that pitted one group against another.  While that was not my intent in making the remarks, I can certainly understand where she was coming from.  I thanked her for the comments and the manner in which she shared them and felt duly and appropriately chastised.  I was reminded that it is difficult trying to find that balance between being a change agent affecting how communication happens in a large company while maintaining good working relationships with all, including those with whom you disagree.

It is amazing how open to correction one can be when coming from a trusted source whom you respect and with whom you have a good relationship.  Had the same email come from someone I regularly did battle with, I would not have been as receptive to the correction.

None of us is perfect.  Far from it.  We have our strengths and we have our weaknesses.  We like to be reminded of and praised for our strengths, but as a rule we don’t care much for others pointing out where we fail.  Still, we need people who will do that in a kind and gentle way.  As a former pastor of mine used to say, it’s like someone throwing a velvet-covered brick at you – not as hurtful as the raw brick by itself, but it still packs a wallop.

I’ll take the words of this colleague to heart and try to be more mindful of how my words influence others, for good or bad.  I thank her for today’s leap year lesson #347: Humble pie tastes bad, but it’s good for you.

Who inspires you?  I was reminded on a very long run today that inspiration can come from a variety of sources, some of them very unexpected.

While on my longest run of the year today – a little more than a half-marathon distance at 13.33 miles – I could not help but think of the chubby 12-year-old boy, Nathan, currently highlighted in a Nike commercial about greatness.  In the commercial, the boy keeps running toward the camera as the narrator talks about greatness.  I can’t tell you how many times today on my run I thought of that boy when I would get to a very tired point and wanted to stop.  Today, Nathan was an inspiration to me.

Also while running at a nearby park today, a large group of Marines was there for a long time going through various drills.  At one point they left their workouts on the interior of the track loop and ran once around the loop, passing me by.  One of the leaders was wearing a shirt that read on the back “Pain is weakness leaving the body.”  So not only did I have a chubby 12-year-old to nudge me to keep running, but I had a whole slew of fit, enthusiastic Marines going through drills I could never complete as an encouragement to keep going.

I don’t know if you run or not, but I’m sure you still have people who inspire you.  For physical feats, people who inspire don’t have to be Olympic gold medalists.  They can be quite ordinary.  For other types of inspiration – models of character, kindness, work ethic, generosity, learning, talent and a host of other areas – people who inspire you can come from all walks of life, backgrounds and experiences.

That means that you, too, may be an inspiration to others.  Are you?

Leap year lesson #220 is Anyone can be an inspiration to others.

In the late 1990s I was the training manager for two Kentucky locations of an international computer training company.  I had a little over 20 trainers reporting to me.  It was a good experience and I think I did a good job representing the needs of the trainers to management and representing the needs of the management and business to the trainers.  I had good relationships with everyone.  I left that role feeling good about what I had done there.

In my current role, I have nobody that reports to me.  I don’t really aspire to management, although I’d consider it if asked.  I love what I do and it isn’t arrogant to say that I know I’m good at it.

Does the difference in people reporting to me mean I have less influence in my current role managing nobody compared to the previous company where I managed over 20 people?  No.  Not by a long shot.  The reality is that my current role as community manager for a 20,000 member online community gives me the opportunity for great influence and the responsibility that goes along with that.

Perhaps some in the community see me as having positional power within the community, and I suppose they are correct.  But far more important to me is to be a positive influence that helps people cooperate, collaborate and connect together in ways that benefit both them and the business.  I don’t care much about having power.  I do care about having influence.

When you look back on the people that have been most influential in your life outside the obvious family members, chances are pretty good that the ones with the greatest impact have not been in positions of great power, but rather they have been influential in other ways.  The good news is that everyone has the ability to be a positive influence on others regardless of the position they hold in their work or community.  Such influence is earned through trust and demonstrating expertise, wisdom and good judgment over time.

Leap year lesson #210 is Choose influence over power.

As pervasive as social media is today, a majority of the people on earth still don’t use it.  That’s hard to imagine for some of us whose work lives and much of personal lives seem to revolve around it, but it’s true.  Facebook’s nearly 1 billion users is a genuinely impressive number, but so is the 6 billion not using it.

Some don’t use social media because they do not have access to it.  They are in underdeveloped countries without the technology, or they don’t have the personal resources to spend what it takes to be online, or their countries don’t allow them to use it, or their lives are following paths and work and pursuits that have no need for it, or – gasp – they just choose not to even though they have the access and means to do so.

It is the last group – the ones who choose not to use it – to whom I plead they reconsider.  For them to do so requires that we address the “What’s in it for me?” question they may well have.

The overly simplistic graphic I created above shows in the smaller blue circles the world of relationships and connections in which most people on earth live.  It consists of friends, family, coworkers and others we know or have access to through various direct or indirect channels.  The small blue circles describe the connections for the shepherd in a field, the leader of a tribe, the worker on an assembly line, the knowledge worker or the president of a country.

If one chooses, however, to take advantage of the world of social media, then the potential for personal connections, information, knowledge exchange and extending your own influence literally has no earthly boundary, at least among others who also choose to extend their world through social media.

Why would anyone choose less knowledge, less information, less influence, less efficiency, fewer contacts, and a host of other less-than-optimal resources when so much more is just waiting for them on the other side of a keyboard?

I wish more were excited about the reality of and the possibilities that come from leap year lesson #145 – Social media brings the world to you.

This will be a morbid post for some, but for me, it’s a reality check.

On many of my trips back home to Winchester, Kentucky I take a few minutes to privately visit the graves of family members.  I stop in front of each grave and either silently or audibly say a few thoughts of gratitude for that person.  It’s a good opportunity to relive fond memories and anticipate future ones.

After a little while of visiting the graves of grandparents, aunts, uncles, cousins, a nephew, a brother I never met and a sister lost way too soon, I walk over to a nearby area with no graves (pictured here).  It has no graves yet because it contains the plots my wife and I purchased 30 years ago for ourselves.

While standing in the section where I will be buried, my thoughts change from the past to the future.  I hope I have decades left to work and play and love and make a difference.  But I am not guaranteed another day on this earth.  Neither are you.

Some avoid thinking about such a reality.  Some respond by living hedonistic lives grabbing what they can before they’re forced to let it go.  I choose to stand on that empty ground and pray for wisdom in how to make a positive difference in the lives of my family, friends, work and church with however much time I am granted in the future.  I pray that I put aside past sins and bad choices that interfered with making as big a difference in the past as I might have made otherwise.

I’m long past the time of life when I’m trying to be successful as most would define success.  It’s time to be significant instead, focusing on the positive difference I can make in the world and in the lives of others.

Leap year lesson #127 is You don’t have forever to make a difference.  So you’d better now start if you haven’t already.

The floor I work on has motion-activated lights. As one of the first people at work most mornings, I walk from the door to my desk and a variety of rows of lights come on as I walk. That’s both cool and convenient. But the flip side of the situation is discovered when we sit at our desks with such little physical activity for so long that the lights go off. Talk about a pretty good clue that we aren’t moving around enough!

As I reflect on that daily occurrence, I am reminded of how some people light up a room when they enter. Whether it’s their personality, their friendliness or something else, you likely have some people who make your world better just by being around them. Maybe you are such a person to others (whether you know it or not).

When I consider the fact that the lights go off after a certain length of undetectable activity, I am reminded that our failure to intentionally be light to the world results in darkness. It may be unintended, but still it is darkness that we can prevent.

You have heard the statement from Edmund Burke that “all that is necessary for the triumph of evil is that good men do nothing.” Very literally on my floor at work, all that is necessary for darkness to prevail is that people do nothing.

Now that I have made the connection between my activity and the lights, I want that daily reality to be a reminder that in other areas of life I am just as responsible to proactively work for good so that darkness does not prevail.

Leap year lesson # 82 is Let your light shine.