Posts Tagged ‘Perceptions’

Top 10 ListBelow are the most viewed posts on this blog during 2012.  If you missed one of them or have long since forgotten what it was about, check it out.  Most are quick lessons learned of 366 words or less (the exceptions being #2 and #9 – both posts from 2011 that still were among the most viewed in 2012).

1. Be There: Giving full attention to the people you are with and not being distracted by technology or anything else.

2. Trust: The importance of trust between people, and implications if trust is broken, especially in relationships at work.

3. Sometimes All It Takes Is 20 Seconds: Inspired by the movie We Bought a Zoo, thoughts about how 20 seconds of insane courage can change your life.

4. Companies Need Customer Service Like Granny Provides: Based on my regular experiences with a sweet, old lady when I donate blood at the Red Cross, this is what customer service should be like.

5. You Need Someone At Work To Relate To: Being the only person at your business doing your type of work can be very lonely.  Having one other person to relate to can help tremendously.

6. Kisses Are Priceless: From Valentine’s Day, 2012, read about two unexpected kisses, how they made my day and why kisses are priceless.

7. Exhaustion Can Hurt So Good: After an extreme Muddy Fanatic race with good friends, the mind and spirit can be so satisfied even if the body is spent.

8. Don’t Pre-Judge: Whether dealing with people or animals, you can easily make wrong assumptions and treat others differently if you pre-judge them.

9. More Questions Than Answers: Still-unanswered questions from 2011 regarding social learning and the use of social media in learning.

10. Evil Is Real, and So Is the Cure: Reflections following the tragic elementary school shootings in Newtown, Connecticut from my Christian worldview.

Thanks to all the readers who made these the most read.  I look forward to seeing what interests you this year.

It's A Wonderful LifeOne of the annual Christmas season rituals for my wife and me is to watch the movie It’s a Wonderful Life.  We did that again tonight.  Given the number of years we’ve been doing this, it’s safe to say that I’ve seen this movie more times than any other movie.

You know the story line: James Stewart’s character, George, hits a new low when a series of unfortunate events leads him to conclude that things would be better if he had never been born.  Clumsy angel-in-training Clarence gives George the chance to see what the world would be like if that were true, proving to George that he has made a big difference in the lives of others and that he has, in fact, a wonderful life.

I don’t know anyone who always has only good things happen to them, nor anyone who is always the victim of bad.  Life is a mixture of both.  What matters is how we handle it, and that is a matter of attitude, character, determination, effort and faith.

My worst lows of the past year are nothing compared to the heartache many experienced.  I am blessed with a wonderful family, great friends, a comfortable home, a job I love that rewards me financially and intrinsically, great relationships, a church with many friends I love, and a Christian faith that serves as the core of who I am and how I see the world.

I don’t expect any movie to ever be made of my life, and if it was it would more likely be called It’s a Weird, Mixed, Unpredictable, Boring, Hypocritical Life: Why Are You Watching This?  But from where I sit as I write this in my 12-year-old recliner in my 70-year-old home beside my 2-year-old dog after 33 years of marriage, I have to agree with George.  Not because of the difference I’ve made in the lives of others (although I hope there’s truth in that), but because of all the ways others have blessed me and continue to do so, leap year lesson #357 is It’s a wonderful life.

Humble PieI had a kind, good person at work send me an email today concerned about some things I had said recently.  She feared that my remarks could be harmful if taken in a way that pitted one group against another.  While that was not my intent in making the remarks, I can certainly understand where she was coming from.  I thanked her for the comments and the manner in which she shared them and felt duly and appropriately chastised.  I was reminded that it is difficult trying to find that balance between being a change agent affecting how communication happens in a large company while maintaining good working relationships with all, including those with whom you disagree.

It is amazing how open to correction one can be when coming from a trusted source whom you respect and with whom you have a good relationship.  Had the same email come from someone I regularly did battle with, I would not have been as receptive to the correction.

None of us is perfect.  Far from it.  We have our strengths and we have our weaknesses.  We like to be reminded of and praised for our strengths, but as a rule we don’t care much for others pointing out where we fail.  Still, we need people who will do that in a kind and gentle way.  As a former pastor of mine used to say, it’s like someone throwing a velvet-covered brick at you – not as hurtful as the raw brick by itself, but it still packs a wallop.

I’ll take the words of this colleague to heart and try to be more mindful of how my words influence others, for good or bad.  I thank her for today’s leap year lesson #347: Humble pie tastes bad, but it’s good for you.

Last night I spent some time at my son Brian’s home with his roommates and some of their family.  It was my first time meeting the others except for Brian’s dog Jaina.

His roommates have a white pit bull named Roxy similar to the one shown here.  I’ve never been around pit bulls before.  My only exposure has been from occasional newscasts that tell about maulings and problems with them.  I didn’t know before arriving at the house that they had a pit bull and I’m glad I didn’t.  It might have tainted my initial experience with her.

Roxy is 6.5 years old and among the friendliest dogs I’ve ever met.  My dog, Callie, loves to lick on us more than any dog I’ve ever owned.  She and Roxy must be kindred spirits because Roxy wanted to do the same, getting up on the sofa between Linda and me, going back and forth between us as to who got the kisses and eventually laying down to cuddle up with us.  She really was remarkable.

Not having prior experience with pit bulls, I had to ask what breed she was and was a bit surprised to hear.  She doesn’t fit the mold cast by the occasional news story.

What if I’d known going in that she was a pit bull?  Would I have treated her any different?  Would I have been more standoffish?  Probably, at least until I got to know her.

Isn’t that the way it is with pre-judging others?  Pre-judging is what prejudice is all about and it isn’t always founded on reasonable grounds.  Yes, there are pit bulls trained for fighting and raised to be mean, but that isn’t the full picture of the breed.  Yes, there are other people of different nationalities, race, religion and a host of backgrounds – some of which have done bad things to you or those you care about.  But those instances don’t necessarily describe the majority.  You have to get to know people (and animals) on a personal basis to know the truth about them.  It helps if you don’t make too many assumptions going in.

Leap year lesson #327 is Don’t pre-judge.

As the temperatures turned cooler in the evenings this week in Louisville, Kentucky, I was actually a little excited to put on a warm sweatshirt and take my dog for a walk.  Not much beats the cozy comfort of a sweatshirt on a crisp, cool day.  Add my horrible looking, soft lounge pants that would embarrass anyone but me, settle in my man cave with my favorite beverage and my dog nestled up to me, and life is good.  This week we even got to experience for the first time the heated floors we put in during a recent remodel of our kitchen and master bath – another reason to be glad for the chilly temps.  Our feet were very happy.

Each season of the year brings with it its own joys – things to look forward to like the beautiful snow-covered scenes in winter, the arrival of new life and flowers in the spring, the sunny, warm days of summer and the colors of fall before the leaves leave the trees.  I suppose you can find things you don’t like about each season as well, but why would you want to concentrate on those instead of the things you enjoy?

The same goes for seasons of life.  We can’t stop the progression from one season to the next.  We can get disgruntled and dread those changes we don’t like, or we can choose to look forward to the wonderful parts of new seasons of life – independence, marriage, parenting, career changes, grandchildren, retirement, etc.

There is much that is right and good and wonderful about each season of the year and each season of life.  Choose to concentrate on the good and enjoy the season.

Leap year lesson #263 is Each season of the year and of life has its wonders.

This is not a partisan political Post.  In fact, I hope it’s the opposite.

Normally, I love watching the political conventions in an election year – both major party conventions.  While I obviously side with the more conservative one philosophically, I really do appreciate good wit and humor, even when it jabs at those who share my beliefs.  Who doesn’t remember former Texas governor Ann Richards’ comment at the 1988 Democratic convention speaking about George H. W. Bush when she said “Poor George, he can’t help it – he was born with a silver foot in his mouth.”  Now that’s just funny, I don’t care who you are.  (And, yes, I voted for Bush #1 in both elections.)

What is saddening, though, is the tunnel vision so many demonstrate these days when it comes to political spin and the corresponding lack of willingness to listen at all to the messages others have.  It simply is not the case that nearly everything one candidate or party says is true while the other is nearly always false.  Anyone who claims otherwise just isn’t willing to listen to both sides and address issues.  To believe everything from one side and nothing from the other is to be stubbornly blinded by partisanship.

In today’s political climate, such tunnel vision does nobody any good and is, in fact, intellectual dishonesty.  I can’t stop others from preferring and promoting this disease, but I can sure commit myself to intellectual honesty which I believe is its cure.  We must be able to have discussions about issues, basing our reasoned positions on clearly stated values and principles, and then vote for the candidates that most closely align with our positions.  Vilifying the other party or candidate does nothing to convince me to vote for your party or candidate.

If you want my vote in November, then you have to share the values and principles that are most important to me.  Show me how you have done that, are doing that and will do that and you have a shot at my vote.  Nothing less will convince me.

Leap year lesson #243 is Political tunnel vision is a condition that needs correction.

I prefer realism more than pessimism or optimism. Others may see me differently, but for purposes of this post, give me the benefit of the doubt.  It helps me maintain that view when I surround myself with others who share the same perspective.

Constant pessimism is a drain.  I don’t want to be around such people.  Extreme optimism can appear to be mindless denial of reality that only sets one up for regular disappointment.  Somewhere in between those two is the more balanced, healthier place to dwell.  Allowing yourself to be unduly influenced toward either extreme by others is done at your own peril.

Two enormous influences are always at work on us.  One is the voice from within that may be anywhere on the scale of optimistic to pessimistic at any given time.  While it provides moments of great clarity and inner guidance, it can also steer us off course.  The other is the voice from those around us who influence us in many ways whether we admit it or not.

Yesterday in a monthly all-day team meeting at work, one of my colleagues intentionally pushed the limits on distracting others by saying out loud every word of an email as he typed it.  He was just being a little devilish to push some buttons at the end of a long week before we headed out for the weekend.  After about a minute, our manager mentioned how distracting that was, keeping him from concentrating on what he was trying to do at the time.  It perfectly illustrated my point, though, that the louder the external voices around us are, the harder it is to hear and be guided by that inner voice which is more likely to steer us correctly.

I hope that the inner voice within most others I do business with prefers the sweet spot of realism somewhere in the middle of that line between optimism and pessimism.  If it doesn’t, then it is up to me to tune out the distractions that hinder by whatever means necessary in order to listen to the wiser voice within.

Leap year lesson #235 is Listen to the voice of realism.

While walking my dog in our neighborhood earlier tonight, I walked past a young family with three little girls.  As I was walking by, one of the girls looked up on the roof of the house in front of us and, upon seeing the skylight, said “Oh, is that an iPad?”  The dad chuckled and said, “No, it isn’t an iPad.  It’s a skylight.”  I smiled as I walked by them and pulled ahead at the faster pace my dog and I prefer.

The girl’s confusion is completely understandable.  She hadn’t seen (or noticed) skylights before, but she is well aware of iPads.  She spoke from the context of her experience.  As children, we all do that, for example, by learning broad categories like “dog” that apply to many things before we develop the ability to distinguish between German Shepherd, Collie and St. Bernard.  The girl saw a rectangular object (albeit it very large and on a roof) that had the shape and glass color of what she knew – an iPad.  That was her frame of reference.

I think we need to remember that the same is true for people of all ages.  Too often we expect people to see and understand things exactly as we do.  But nobody else on earth has exactly the same background, education, language and experience that you do.  What should be “common knowledge” in your estimation may not be an option for someone with a different background, education, language or experience.

Being aware of those differences may help us be a little more understanding and kinder toward others.

Leap year lesson #209 is We only know what we know.

The dominant news story of the day today has been the mass shooting in the movie theater in Aurora, Colorado – a tragic, senseless act of some deranged man whose motives and psyche we may never understand.  My heart goes out to all those directly and indirectly impacted by the tragedy.  My prayers are with the families of the victims and those recovering from injuries.  I trust justice will be done and the shooter will never again know what it is to be a free man in society.

The side story for me in all this has been the grossly irresponsible reporting by so-called professionals who seem more interested in being the first to speculate about the incident rather than being correct in what is reported.  ABC News’ Brian Ross should be out of a job tonight in my opinion for his erroneous speculation with zero fact-checking this morning.  That is unconscionable behavior for anyone is his public, national role.

There is a side to most (if not all) of us that seems all too ready to jump to conclusions we would like to be true.  We really don’t want little things like facts getting in the way of us touting what we want to believe is true.  Facts are inconvenient when they don’t support our presuppositions or desired conclusions.

Most of us have had times where we’ve had a very lumpy humble pie for dessert after jumping to some conclusion before all the evidence is in.  It doesn’t set well when we eat humble pie.  Hopefully, however, it makes us less eager to feast on the same buffet of irresponsibility the next time an opportunity arises.

Actions have consequences, and while we have control over our actions, we have no control over the consequences of those actions.  Irresponsible behavior, be it personal or professional, bears consequences – sometimes very serious ones.

Whether in your own home, at your work, with your neighbors, friends or strangers, please try to remember leap year lesson #200 – Don’t jump to conclusions.

I have great respect for people who are themselves wherever they are.  It irks me when I see someone behave one way in front of some people and an entirely different way in front of others.  The only chameleons I enjoy are reptilian, not human.

This is not to say that we are to be so narrow in our social skills that we cannot relate to a variety of people in different ways and social situations.  I am being myself when I choose to bring my best social graces to a formal occasion such as a wedding, and I am being myself when I kick back with friends or family or my dog informally.  Doing as the Romans do while in Rome is not always a sign of betraying one’s core values.  Of course, sometimes it’s just fun to be contrarian and go against the norm as I did earlier this week when I chose to go to my company president’s office dressed in a bee costume rather than the normal, proper tie.  (Don’t worry.  It was in my role as the community manager for our internal social network called Buzz, so it was still somewhat appropriate.)

Observing people in business settings is where I usually see the negative kinds of behaviors I have in mind here.  For example, when someone acts and speaks publicly in support of an idea when the idea’s main proponent (usually a superior) is present, but then speaks against the idea and perhaps the very person they were kissing up to when absent from the leader.  Not only is it hypocrisy, but it’s completely unhelpful in the process of freely discussing ideas and working to arrive at the best plans and solutions.

Outside of work, I share the same preference and trust for those consistent in living out what they claim to believe than those who say one thing and do another.  I would prefer the honesty of one whose life experiences and values seem polar opposites to mine over the untrustworthiness of someone inconsistent in their words and actions.

The bottom line for me… know who you are and consistently live out leap year lesson #190 – Be yourself wherever you are.