[Note: I’m glad to have Jason Spencer co-author this post with me on the subject of starting an employee advocacy program. Jason is one of the excellent community managers I have the pleasure to work with on Humana’s Enterprise Social Media team. He and I started planning an advocacy program in December, 2014 and launched …
Author: Jeff Ross
Updated Top 10 Blog Post List Available
It's been a while since I updated the page here listing the top 10 most frequently viewed blog posts, so I made those updates today. You'll find the current top 10 here. What surprises me is that with absolutely no promotion of any kind since September 2013, the #1 post continues to be about my …
It’s Time to Write the Final Chapter of My Career
As I adjust to the reality that I'll hit the big 6-0 birthday in a mere 20 months, I can't help but battle inwardly on what the final chapter of my professional career should look like. I bounce between three possible scenarios: Continue where I am, doing what I'm doing. Make no mistake about it, …
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Guest Post by Brenda Rick Smith – “What I’ve Learned In My First Month As a Community Manager”
Note from Jeff: One of the smartest things a manager can do is hire great people and then get out of their way. With that in mind, I am thrilled to have Brenda Rick Smith as a new colleague on my team at Humana to serve with me as a community manager for our enterprise …
Please Stop With the Slideshow-Type Online “Articles”
Like many of you, I read constantly with most of that being online. I save numerous article links daily for later reading and then enjoy sitting back in the evening in my favorite recliner browsing what I've bookmarked. That's how I learn the best and it's always been a joy. However, far too many of …
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