Leap Year Lesson #107: Before Taking Offense, Have An Adult Conversation

I've been keeping an eye on some online discussion threads recently that have surprised me in terms of the reaction by some people. In response to what I thought was an honest suggestion made by someone for the company to offer assistance to others facing a particular health issue, some reacted by claiming to be …

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Leap Year Lesson #97: Work at Communicating Clearly

I spent some time at a bookstore Saturday. That is rare for me in this age of ordering from Amazon, but I needed to peruse possible purchases this time. I was looking for a pocket-size Mandarin Chinese phrase book/dictionary in preparation for my trip to China. After taking time to look through the three available, …

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Leap Year Lesson #57: For Great Conversation, Ask Questions

Great conversationalists are not people who talk the most, but those who ask questions that get others talking. For many people, their favorite subject is themselves. That isn't a criticism. It's just an acknowledgement that we like to talk about what matters to us, and all of us care about ourselves, what be believe and …

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