Thoughts, devotions, and more from Jeffrey K. Ross, author of "Next Step Devotions"
Last month I wrote a blog post about my decision to walk away from Facebook and Twitter for a month. Now that the month of self-imposed exile is behind me, it's time to reflect on the experience. Not surprisingly, there is both good and bad that comes with ignoring channels of communication where one is …
Continue reading Reflections On My Month Without Facebook and Twitter
Social media has been my profession since 2010. I manage a large, 70,000-person internal community for a company that's #56 on the Fortune 500 list. I served many years on its social media team and now perform those same functions from its Corporate Communications team. Through the years, I've had responsibilities that include the company's …
Continue reading Dear Facebook and Twitter, I need a break from you.
Playbooks - whether for sports teams or businesses - contain a variety of tactics and detail to help those using them perform at their best in accomplishing their objectives. Playbooks continue to gain in popularity and use by community managers for online communities. They are useful both for those managing external communities as well as internal …
I'm pleased to let you know that I recently completed a series of posts discussing my top 12 tips for building a successful enterprise social network (ESN). You'll find them on my LinkedIn profile page and at the links below. Each post is an update of the original 2014 post on the subject that appeared …
Continue reading Updated 12-Part Series on Building a Successful Enterprise Social Network
A little over a year ago I published a series of 12 posts on this blog giving my top tips for building a successful enterprise social network. (An ESN is an internal-facing social platform for employees of a company). You'll find links to that series here. I thought it would be good to update those …
