Thoughts, devotions, and more from Jeffrey K. Ross, author of "Next Step Devotions"
Have you ever reached a point of no return? I suspect you have, although you might not have thought of it in those terms at the time. The phrase may be associated with something either positive or negative. While out jogging and walking tonight, I decided to use the idea of a point of no …
Continue reading Leap Year Lesson #184: Use the Point of No Return To Your Advantage
For some strange reason, the song All My Exes Live in Texas has been stuck in my head for days. Some people refer to that as an earworm. I'd wake up in the morning humming it and find myself doing so throughout the day. Maybe it's because one TV commercial running now plays that song. …
Continue reading Leap Year Lesson #183: Replace – Don’t Just Stop – What Needs to Change
I went to the County Clerk's office today to turn in a marriage license for a wedding I recently officiated. There are two takeaways in terms of customer service that happened in a span of a few minutes I want to tell you about. The first was when the guard at the entrance told me …
Continue reading Leap Year Lesson #182: Let People Know About Good Service You Receive
Since this is a holiday week in the U.S. with Independence Day on Wednesday, there is a noticeable slowdown in the number of meetings on my calendar for the week. That's always a welcome change from the norm of way too many meetings. The same thing happens to the extreme for the week in between …
Continue reading Leap Year Lesson #181: Work When Others Don’t
Not everyone is flexible (and I don't mean physical flexibility). We have all experienced the frustration of attempting to cut through red tape, only to be stopped at every turn by someone whose sole purpose in life seems to be making everyone else's life difficult. We usually don't walk away from those experiences with a …
