Thoughts, devotions, and more from Jeffrey K. Ross, author of "Next Step Devotions"
I spoke at the VMworld 2012 conference twice this week, once on my own and again as part of a three-person panel discussion. It was a great opportunity to share experiences regarding management of enterprise social networks with others interested in starting or growing such communities in their businesses. For me, it was important to …
Continue reading Leap Year Lesson #238: Help Others Learn From Your Mistakes
I wrote the following while on a Southwest Airlines flight yesterday from San Francisco to Las Vegas. I have long been a fan of Southwest Airlines for several reasons, and each flight with them reinforces the notion that more businesses would do well to learn from them. For example, some of the positives include: They …
Continue reading Leap Year Lesson #237: More Companies Should Be Like Southwest Airlines
I just finished packing for a trip to San Francisco. I'll get there Sunday afternoon and stay until Thursday, speaking twice at a conference and attending other sessions. Having been there several times before, I'm sure it will be a good experience. Perhaps the hardest decision I'll make all week, though, related to the conference …
Continue reading Leap Year Lesson #236: Leave Some Baggage Behind
I prefer realism more than pessimism or optimism. Others may see me differently, but for purposes of this post, give me the benefit of the doubt. It helps me maintain that view when I surround myself with others who share the same perspective. Constant pessimism is a drain. I don't want to be around such …
Continue reading Leap Year Lesson #235: Listen To the Voice of Realism
Do you know someone who seems to enjoy arguing? Perhaps it's a coworker. Maybe it's a friend, acquaintance or neighbor. Or it might be a family member, although I hope it isn't one that lives under the same roof as you. What is your reaction to someone who only seems "happy" when he/she is verbally …
Continue reading Leap Year Lesson #234: You Don’t Have To Win Every Argument
