Leap Year Lesson #57: For Great Conversation, Ask Questions

Great conversationalists are not people who talk the most, but those who ask questions that get others talking. For many people, their favorite subject is themselves. That isn't a criticism. It's just an acknowledgement that we like to talk about what matters to us, and all of us care about ourselves, what be believe and …

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Leap Year Lesson #56: We Have Much to Learn From Other Cultures

My wife and I just had a wonderful evening with one of my former coworkers and his family. They moved here from their home near Mumbai, India nearly a year ago. For the last couple of months we've been planning on getting together with this kind family hosting us. Our earlier scheduled evening had to …

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Leap Year Lesson #53: Be Prepared and Minimize Unpleasant Surprises

Wednesday evening I had to take a quiz to complete a professional training course series. Following the final session held last week, we were given until midnight Wednesday to complete the quiz. I spent a couple of hours reviewing the final four sessions that I expected the quiz to cover. When I began the quiz, …

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