Thoughts, devotions, and more from Jeffrey K. Ross, author of "Next Step Devotions"
In this third post in my series of advice on how to build a successful enterprise social network (ESN), I discuss the following important tip: Get executive buy-in and participation. My company’s experience in this regard is a tale of two leaders – very different in their connection to our ESN and the resultant impact …
Continue reading 12 Tips for Building a Successful Enterprise Social Network – Part 3
In my previous post in this series, I shared the first of 12 pieces of advice for building a successful enterprise social network (ESN). In this post I’ll discuss my second tip: Commit to it. Every few decades some new form of communication comes along that substantially changes how communication happens. It gets embedded into our culture …
Continue reading 12 Tips for Building a Successful Enterprise Social Network – Part 2
I recently had the opportunity to present a session at the J. Boye Web and Intranet Conference in Philadelphia. The session was about building a successful enterprise social network (ESN) – an internal social network used by employees within a business. This has been my profession and passion for the past 4+ years, so I was …
Continue reading 12 Tips for Building a Successful Enterprise Social Network – Part 1
On February 13 I hosted a Twitter chat on the subject of imagining your ideal Enterprise Social Networking (ESN) Handbook. This was an effort to start the discussion among several ESN professionals about what the ultimate handbook for our profession might include, and then to proceed to creating just such a handbook. We had a …
Continue reading ESN Handbook Project – March 13, 2014 Update
Most of the attention from businesses regarding social media is directed toward external social media efforts - ways of connecting with current and potential customers and clients. That's understandable. Likewise, most of the resources available for online community managers are also aimed at those responsible for external communities. That, too, is understandable. In all the …
