Leap Year Lesson #349: Dig Deeper For Understanding

As the nation deals with yesterday's tragedy in Newtown, Connecticut, the long process of grieving begins.  I appreciate stories from antiquity that tell of allowing long periods of mourning - a month or so - in recognition that grief isn't something that we turn on and then turn off like a switch mere days later. …

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Leap Year Lesson #226: Know When To Speak and When To Be Silent

I wrote here a couple of months ago about the difficulty of walking tightropes.  I've faced another similar challenging situation in recent weeks.  It's finding the right balance of doing my best in a professional, unbiased way as the community manager of a 20,000 member social network vs. knowing when to take part in discussions …

Continue reading Leap Year Lesson #226: Know When To Speak and When To Be Silent