12 Tips for Building a Successful Enterprise Social Network – Part 6

For this sixth tip in my series on building a successful enterprise social network (ESN), I am deeply indebted to online community management consultant Rich Millington, his excellent resources at FeverBee.com and his book Buzzing Communities. Here's the tip: Avoid Big Launch Syndrome. What is Big Launch Syndrome? It is the temptation to invest massive …

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12 Tips for Building a Successful Enterprise Social Network – Part 5

This is my 5th post in a series of tips on how to build a successful enterprise social network (ESN). In this post, I'll address the importance and place of the decision regarding the platform to be used. Tip #5 is: Pick a good platform, but don't focus on the technology. In this tip, I …

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12 Tips for Building a Successful Enterprise Social Network – Part 4

In this fourth in a series of advice for building a successful enterprise social network (ESN), I want to discuss the rules and guidelines related to an ESN. First the tip, then the explanation: Have rules, but don't overdo it. Since an ESN is a means of communication within a business, it's reasonable for there to …

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12 Tips for Building a Successful Enterprise Social Network – Part 3

In this third post in my series of advice on how to build a successful enterprise social network (ESN), I discuss the following important tip: Get executive buy-in and participation. My company’s experience in this regard is a tale of two leaders – very different in their connection to our ESN and the resultant impact …

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12 Tips for Building a Successful Enterprise Social Network – Part 2

In my previous post in this series, I shared the first of 12 pieces of advice for building a successful enterprise social network (ESN). In this post I’ll discuss my second tip: Commit to it. Every few decades some new form of communication comes along that substantially changes how communication happens. It gets embedded into our culture …

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