Leap Year Lesson #354: Celebrate Success

Our business area at work had a celebration today.  This month marked the initial release of a major, long-term development project that involves about 300 people over several years across multiple business and IT departments.  It happens to be led primarily my my current director and my former director from the IT team I left …

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Leap Year Lesson #135: Success Doesn’t Happen Without Goals

I regularly take part in conference calls involving online community managers from around the country and overseas.  We discuss our experiences, challenges and practices in leading social media efforts for our respective organizations. The topic for today's call was companies' marketing efforts via social media.  Most seemed to assume that marketing is a vital reason …

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