Thoughts, devotions, and more from Jeffrey K. Ross, author of "Next Step Devotions"
Earlier this year I posted about the wonderful customer service experience my son and I have every time we donate blood at the nearest Red Cross center. That post was about the dear old lady who serves us drinks and snacks (along with a hug) after we donate. I praised her customer service that makes …
Continue reading Leap Year Lesson #294: There Is a Ripple Effect, Whether You See It Or Not
This past weekend was killer. That's why I'm now a couple of days behind on these posts. There was simply more to be done than ought to be planned for a weekend, but not all of it was within my control. When Sunday rolled around and I had several things still to get done, it …
Continue reading Leap Year Lesson #293: Do Things in Order of Their Importance
I've been a little more stressed than normal for a few days. Some of it is work related and some is personal. Some is due to the crazy list of things I'm supposed to get done this week that doesn't give me a minute to pause, even throughout the weekend ahead. The tiring pace of …
Continue reading Leap Year Lesson #292: Kindness and Mercy Make a Healing Salve
A couple of days ago I had an incident at work that was jaw dropping for me. I announced a decision to limit the number of comments per person I will allow in one particular internal social network discussion group that is prone to bickering over political issues. Since the purpose of the network is …
Continue reading Leap Year Lesson #291: Guard Your Integrity With Consistent Behavior
I watched Tuesday night's second presidential debate with great interest. Although I am conservative and will vote accordingly, I genuinely tried to listen to each exchange and hear it from the standpoint of an undecided voter in order to make my own judgment about the potential impact of the debate on that all-important segment of …
Continue reading Leap Year Lesson #290: Bringing People Together Takes Real Leadership
