Archive for the ‘Professionalism’ Category

Some people do just enough to get by. I’ve never understood that. I’ve always subscribed to the “if you’re going to do it, you may as well give it your best” theory. There is something inherently unsatisfying about doing a job and knowing you could have done better.

I realize that there are times when constraints combine to force us into making a tough choice about how well we might do something – time, cost, skills, other resources. I’m referring to those times, though, when we do have a choice. There is a deep satisfaction that comes from closing the books on some task and walking away thinking, “well done.”

Today I did a simple thing of replying to an email from a leader at work. I took my time with it and thought it through. I laid out all the points I wanted to make in response to the leader’s question. I proofed it several times and finally sent it when I thought it was done well. I copied my manager on it to get him in the loop on the discussion. It was just a short while afterward when my manager emailed back and complimented me on how well the content was framed up and how I made the points I made.

It would have been easy to give a much quicker answer that took less time. Maybe that would have sufficed, but it would not have been my best.

An email isn’t the most exciting thing in the world, but it’s a regular part of my work day. Especially when something significant is at stake, I need to communicate well.

And it doesn’t hurt to get a good “atta boy” from my manager along the way.

I hope you know from experience leap year lesson #38 – Satisfaction comes from doing things well.


Posted: July 6, 2011 in Collaboration, Professionalism, Trust
Tags: ,

Trust FallThemes can arise unexpectedly some days. Today the theme was “trust.” I happened to come across three articles today on the subject in the course of my normal blog and Twitter perusing. The first was from Harvard Business Review – “The One Thing That Makes Collaboration Work.” In the article, Larry Prusak writes “If I had to pick the one thing to get right about any collaborative effort, I would choose trust.”

The second article was “3 Reasons Why Organizations Need to Increase Transparency” by Oscar Berg. According to Berg, “Perhaps the most important aspect of transparency is that it helps to build interpersonal trust, something which is absolutely essential for getting people to share and collaborate with each other.”

Third was the article “Building the Social Media Ecology – Part One” by Nadine Cooper. I love her statement that “You can’t have trust online if you don’t have trust offline.”


Twitter logoI continue to be amazed at how much I learn each and every week from following key people related to the subjects of social learning, collaboration and community management. By taking the time to read the articles linked in their many posts, I am getting a better and more relevant education now on these subjects than by any other means past or present. Below are my 71 tweets I retweeted for the week ending 5/7/2011 plus one or two of my own. Enjoy!

2011-05-07 23:53:35
daily list of articles from links by people followed by @JaneHart of @C4LPT at


Mixing Business And PleasureI almost stopped following two well-known professional educators today on Twitter. Why? Because of their frequent rants in recent days about personal dissatisfaction with their country’s political election results. Certainly they are entitled to their opinion and can tweet about it all they wish. I don’t question that. But I do question the wisdom of having one Twitter (or other social network) account where you frequently mix and match the content between one’s professional concerns and purely personal matters.

I’m not suggesting that one show no personality or humanness in one’s professional online presence. All the rules of authenticity and transparency that contribute to being real still apply whether one is posting to a professional or personal account. But don’t make people who follow you for your professional contributions often sift through the clutter of personal opinion about unrelated matters.