Leap Year Lesson #352: Hire the Right Person

I've had the good fortune of working on a couple of outstanding teams in my 9+ years at Humana.  One year ago today I started with the Enterprise Social Media Team where I love being responsible for our internal enterprise social network and where I share responsibility for some of our external social networks.  We …

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Leap Year Lesson #349: Dig Deeper For Understanding

As the nation deals with yesterday's tragedy in Newtown, Connecticut, the long process of grieving begins.  I appreciate stories from antiquity that tell of allowing long periods of mourning - a month or so - in recognition that grief isn't something that we turn on and then turn off like a switch mere days later. …

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