Leap Year Lesson #239: Know When to Network in Person Instead of Online

While waiting to begin speaking at a conference session several days ago, a man sitting near the front came up to me and said something like “Well, it’s strange that we would finally meet some place like this.”  I said “And you are…?”  He turned his name badge around where I could read it and …

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Leap Year Lesson #238: Help Others Learn From Your Mistakes

I spoke at the VMworld 2012 conference twice this week, once on my own and again as part of a three-person panel discussion.  It was a great opportunity to share experiences regarding management of enterprise social networks with others interested in starting or growing such communities in their businesses. For me, it was important to …

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Leap Year Lesson #237: More Companies Should Be Like Southwest Airlines

I wrote the following while on a Southwest Airlines flight yesterday from San Francisco to Las Vegas. I have long been a fan of Southwest Airlines for several reasons, and each flight with them reinforces the notion that more businesses would do well to learn from them. For example, some of the positives include: They …

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Leap Year Lesson #236: Leave Some Baggage Behind

I just finished packing for a trip to San Francisco.  I'll get there Sunday afternoon and stay until Thursday, speaking twice at a conference and attending other sessions.  Having been there several times before, I'm sure it will be a good experience. Perhaps the hardest decision I'll make all week, though, related to the conference …

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