Leap Year Lesson #105: Speak Your Convictions Regardless of Opposition

I heard a man speak tonight about some of the difficult situations he faced growing up in another country. He discussed his family's Christian faith amidst overwhelming opposition. One impressive fact: of the 5,000 students in his high school, he was the only one who was Christian. Nearly everyone else was Hindu. Teenage years are …

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Leap Year Lesson #104: Embark On the Unknown With Others and With Confidence

You and I make plans, set goals, and dream dreams. Ultimately, though, we don't know for certain what will happen to us one minute from now. That fact can be exciting or scary. I'm excited about going to China soon. I look forward to meeting people, touring, experiencing an Asian culture for the first time, …

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Leap Year Lesson #103: Companies Need Customer Service Like Granny Provides

People tend to talk more about their negative customer service experiences than positive ones. That's unfortunate. It would be nice if we were quick to praise for great customer service, thereby encouraging that behavior. Before going to the Red Cross this morning with my youngest son for our regular blood donation, I posted on Facebook the …

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Leap Year Lesson #102: Admit When You Take On Too Much and Do Something About It

For the last few years I have occasionally taught a webinar on the contents of the book Bit Literacy by Mark Hurst. It's an excellent book filled with good advice on how to gain control over the huge amount of information that comes to you and from you daily. One of the critical ideas from the …

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