Leap Year Lesson #158: Don’t Believe the Myth of Controlled Communication

Social media has forever changed the way communication happens around the globe as well as inside organizations.  Gone are the days when a select few can control what is known, reported and openly discussed about a company.  Conversations about organizations are already happening in a plethora of places and platforms.  Companies have no control over …

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Leap Year Lesson #155: You Know Someone Well When You Know What They Are Thinking

I spent about 24 hours from Friday night until Saturday night visiting my parents this weekend.  It's always a great time and more often than not I hear some new story from the past that is as entertaining as it is informative.  I should probably write them down, but I'm frankly more concerned while there …

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Leap Year Lesson #145: Social Media Brings the World To You

As pervasive as social media is today, a majority of the people on earth still don't use it.  That's hard to imagine for some of us whose work lives and much of personal lives seem to revolve around it, but it's true.  Facebook's nearly 1 billion users is a genuinely impressive number, but so is …

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Leap Year Lesson #136: It’s Nice To Find Common Ground

There were two occasions today where it was good and satisfying to find common ground with others.  The first came at the end of a week at work somewhat dominated in my responsibilities by a controversy that provoked much discussion and debate on our internal social network - an online community I manage consisting of …

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