Lessons Learned from Pruning Online Community Groups

Posted: June 19, 2018 in #ESNchat, Community Management, Online Communities

I just published an article on LinkedIn with 10 lessons learned from my recent major cleanup of the groups on our enterprise social network at Humana. Perhaps other online community managers and professionals can benefit from these takeaways that I jotted down while removing about 43% of our internal community’s nearly 1,700 groups.

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