Archive for the ‘Online Communities’ Category

I just published a LinkedIn article called “If you attend only one conference for online community professionals…” It’s about the various conferences I’ve attended through the years as an online community pro, and why I hone in on one in particular as the main conference I attend if I only get to attend one a year. Add your comments to the LinkedIn article if you wish. I’d love to hear the opinions of my fellow online community colleagues.

The Indispensable CommunityI just published a review of Rich Millington’s latest book, The Indispensable Community, on LinkedIn. Go check it out and share your thoughts. I highly recommend the book to all online community professionals.

I just published an article on LinkedIn with 10 lessons learned from my recent major cleanup of the groups on our enterprise social network at Humana. Perhaps other online community managers and professionals can benefit from these takeaways that I jotted down while removing about 43% of our internal community’s nearly 1,700 groups.

saloonI’m pleased to have the following article published today at Social Media Explorer:

So You’re Thinking About Starting an Online Community? Think Settling the Wild West – Not Filling a Stadium

I’m involved in frequent conversations about starting new communities. There are right and effective ways of doing so, and there are wrong and ineffective ways. This article uses an analogy of how the west was won to discuss the better approach to starting an online community. Read it and tell me what you think. I hope you find it helpful.

SocialGraph399x399I was recently asked to write a blog post on the subject of “The Evolution of Enterprise Social Networks” as part of the Community Manager Appreciation Day events for Jan. 27, 2014. My thanks to Tim McDonald and Sherrie Rohde for the opportunity to write the post and to moderate the related panel discussion via Google hangout and Twitter chat from noon-1pm EST on Jan. 27. My thanks to them also for the tremendous effort they are investing to pull off an amazing 24 straight hours of events that day. That is a huge undertaking and I am incredibly impressed at what they are accomplishing!

You’ll find the blog post here and more info about the panel discussion here. Check out the full schedule of all the hangouts and chats scheduled for CMAD 2014 – a day set aside to recognize the work of those who put their hearts and souls daily into managing their beloved online communities.