Leap Year Lesson #29: The More Transparency, the Better

One of the TV shows I enjoy is "Undercover Boss." The basic premise is that a company leader goes undercover in disguise for a week to see how things really are in various parts of the business. Inevitably, the boss finds some wonderful, hard-working people as well as others who aren't exactly what the boss …

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Leap Year Lesson #26: External Consultants Are Overrated

I've worked with many external consultants on projects through the years. By "external consultants" I mean those not employed by the company as regular employees, but contracted with for a period of time to do a specific set of work. Such arrangements are set up because someone believes that an outside opinion, evaluation or assistance …

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