We've seen this past week the impact of what happens when expectations are not met for something to happen quickly. In the rush of last-minute buying and shipping of Christmas presents, untold numbers of packages went undelivered by the "guaranteed" delivery dates. As a result, people either had to do without presents on the intended …
Category: Expectations
Leap Year Lesson #222: There Is a Fine Line Between Disappointment and Discouragement
I recently blogged about starting a new class at my church and having the less-than-impressive beginning of nobody showing up the first Sunday. I continued to study and was likewise prepared for the second date of the class today. Again, nobody came. The first empty class was disappointing, but I still had confidence to move forward …
Leap Year Lesson #208: Know the Standards By Which You Measure
When watching the opening ceremony for the London Olympics Friday night, I could not help but compare them to the opening ceremony from the 2008 Beijing games. In my opinion, the London ceremony fell far short of Beijing's. I still remember watching in amazement as the Chinese put on a show with a huge "wow …
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Leap Year Lesson #120: Exceed Your Customers’ Expectations
Our reliance on wireless access to the Internet is pretty much a given for most folks these days. You can go to about any McDonald's location or a bazillion other places and connect. We have grown accustomed to having such access, whether in our own homes, where we work, eat, shop or hang out. I …
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Leap Year Lesson #83: Reality Can Exceed Expectations
Have you ever anticipated something so much for so long that, when it finally came to pass, you were a bit disappointed? It can be quite a letdown. On the other hand, it is exhilarating when all of that expectation is met or surpassed by what finally transpires. For the last few days I have …
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