Leap Year Lesson #297: Sooner Or Later, Justice Happens

Justice is a good thing.  Most are pleased when we see justice served, when criminals get the deserved punishment for their lawbreaking.  Granted, if we are the ones breaking the law, we're more interested in seeing mercy than justice, but that's another discussion. A couple of phrases or terms come to mind that we hear …

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Leap Year Lesson #296: Sometimes It Takes a Close Friend To Deliver a Hard Message

Imagine this scenario.  "Joe" has had regular conflicts in various matters with "Mary."  Their differences are no secret and such disagreements have surfaced periodically for years.  Now imagine that something true but very difficult for Mary to hear about herself needs to be said.  For the sake of this post, we'll say the hard message …

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Leap Year Lesson #295: Leaders Must Know When To Step Aside

It is self-evident that leaders need to be able to lead or else they fail at the primary role they hold.  That said, I can't imagine anyone in any position of leadership who has always made the right decision, so perfection is an unrealistic expectation of any leader.  It's surely rare (but possible) that there …

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Leap Year Lesson #294: There Is a Ripple Effect, Whether You See It Or Not

Earlier this year I posted about the wonderful customer service experience my son and I have every time we donate blood at the nearest Red Cross center.  That post was about the dear old lady who serves us drinks and snacks (along with a hug) after we donate.  I praised her customer service that makes …

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