Leap Year Lesson #137: Turn Anger Into Something Positive

My wife and I celebrated today our 33rd wedding anniversary.  We are fortunate in a world where most couples do not stay together for life that we are well on our way.  That is nothing compared to my parents who will celebrate their 60th anniversary together in December.  Still, 33 years is an accomplishment and …

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Leap Year Lesson #136: It’s Nice To Find Common Ground

There were two occasions today where it was good and satisfying to find common ground with others.  The first came at the end of a week at work somewhat dominated in my responsibilities by a controversy that provoked much discussion and debate on our internal social network - an online community I manage consisting of …

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Leap Year Lesson #135: Success Doesn’t Happen Without Goals

I regularly take part in conference calls involving online community managers from around the country and overseas.  We discuss our experiences, challenges and practices in leading social media efforts for our respective organizations. The topic for today's call was companies' marketing efforts via social media.  Most seemed to assume that marketing is a vital reason …

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