Thoughts, devotions, and more from Jeffrey K. Ross, author of "Next Step Devotions"
Earlier this year I posted about the wonderful customer service experience my son and I have every time we donate blood at the nearest Red Cross center. That post was about the dear old lady who serves us drinks and snacks (along with a hug) after we donate. I praised her customer service that makes …
Continue reading Leap Year Lesson #294: There Is a Ripple Effect, Whether You See It Or Not
A couple of days ago I had an incident at work that was jaw dropping for me. I announced a decision to limit the number of comments per person I will allow in one particular internal social network discussion group that is prone to bickering over political issues. Since the purpose of the network is …
Continue reading Leap Year Lesson #291: Guard Your Integrity With Consistent Behavior
I met a 33-year-old man today who has made a lot of wrong choices in his life. He's spent a lot of time doing drugs and hurting the very people he loved the most - his wife and two kids - along the way. He recently got out of jail for his latest drug offenses …
Continue reading Leap Year Lesson #288: Don’t Wait to Hit Bottom Before You Decide to Change
My wife and I spent a few hours today on our annual tradition of strolling through the St. James Court Art Show in Louisville, KY. With 750 artists from throughout North America and guest artists from outside the continent, it is an amazing collection of talent and creativity that fills numerous streets in Old Louisville. …
Continue reading Leap Year Lesson #281: You Need Some Traditions
In one of the emails I regularly receive from a great dog trainer, Eric Letendre, he reminds dog owners not to reward bad behavior with positive results. For example, if you don't want your dog jumping on people when they come in your house, then don't let him jump on you when you come home …
Continue reading Leap Year Lesson #68: Don’t Reward Wrong Behavior
