Thoughts, devotions, and more from Jeffrey K. Ross, author of "Next Step Devotions"
I recently had the opportunity to present a session at the J. Boye Web and Intranet Conference in Philadelphia. The session was about building a successful enterprise social network (ESN) – an internal social network used by employees within a business. This has been my profession and passion for the past 4+ years, so I was …
Continue reading 12 Tips for Building a Successful Enterprise Social Network – Part 1
I'm pleased to have the following article published today at Social Media Explorer: So You're Thinking About Starting an Online Community? Think Settling the Wild West - Not Filling a Stadium I'm involved in frequent conversations about starting new communities. There are right and effective ways of doing so, and there are wrong and ineffective …
Continue reading Building an Online Community? Think Settling the West
I was recently asked to write a blog post on the subject of "The Evolution of Enterprise Social Networks" as part of the Community Manager Appreciation Day events for Jan. 27, 2014. My thanks to Tim McDonald and Sherrie Rohde for the opportunity to write the post and to moderate the related panel discussion via …
Continue reading The Evolution of Enterprise Social Networks
As online communities continue to grow in number and usage, the professional role of community manager is also growing in prominence as a valued position that can, frankly, make or break a community. Of course, I'm biased from my perch as a community manager for the past 3.5 years for my company's enterprise social network …
In April 1999, some brave souls spoke for many when they tacked 95 theses on the Internet at cluetrain.com. The basic message went like this: "A powerful global conversation has begun. Through the Internet, people are discovering and inventing new ways to share relevant knowledge with blinding speed. As a direct result, markets are getting smarter—and …
Continue reading Book Review: “The Cluetrain Manifesto: 10th Anniversary Edition”
